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CEDARWOOD ASSOCIATES, INC.
The Technical Communication Company

For Hardware Technical Writers, Software Technical Writers and Others in Massachusetts (MA) and New Hampshire (NH)

Phone (978) 251-4566

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National Award Winners

 

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Do you find your staff overwhelmed with technical writing projects? Is your staff working overtime and still not meeting those critical deadlines? Are your engineers spending more time writing user manuals than engineering?

Cedarwood Associates is a national award-winning technical communication company.  We guarantee to: TW_VMS.jpg (238750 bytes)

  • Save You Money
  • Enhance Your Image
  • Solve Your Challenges
  • Provide Solutions 

 

"They reduced our technical support calls by 50%, thus saving us a minimum of $35,000 per year."
K. Petrillo, Vice President, Finance & Administration, HSN

"Documentation is a key element to making our customers successful with our products, and one where I am pleased to say we succeeded with routine customer recognition.  I found Cedarwood to be far superior to others. They went above and beyond the call of duty. "
Bob Gohn, Vice President, Marketing, C-Port Corp. a Motorola Company

 

Our Writers:

  • Hardware Technical Writers
  • Software Technical Writers
  • Firmware Technical Writers
  • Medical Device Technical Writers
  • Semiconductor Technical Writers
  • Military Technical Writers Scan0001_BooksandCDs_Display_RGB8b_Color.jpg (184149 bytes)

 

Document Types:

  • User Manuals
  • Service Manuals
  • API Manuals
  • Installation Manuals
  • System Administrator Manuals
  • Application Notes
  • Data Sheets
  • Software Manuals
  • Product Briefs
  • Command Reference Manuals
  • Hardware Manuals
  • Release Notes
  • Best Practices
  • Troubleshooting Manuals
  • Maintenance Manuals
  • System Manuals
  • Operator Manuals
  • On-line Help (HTML, Win and Java)
  • and Others

 

Our Philosophy: To Help You!

Cedarwood Associates, Inc. provides solution orientated consulting services in technical writing, on-line help and other related activities to small start-up and large size high-tech companies. We are a Massachusetts based firm that only provides senior level expert technical writers with proven track records that will meet your demands.

We offer four primary services. However, based upon your needs, budget, timetable and unique requirements, we can customize our services. Our primary services include:

  • Start to finish technical writing of various types of documentation
  • Complete on-line help system development
  • Managerial consulting services aimed at increasing your technical publication department’s productivity
  • Training in Structured Knowledge DevelopmentTM, a method used to enhance the operation and efficiency of our clients

 

Our Formula For Success Is Very Simple:

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Cedarwood Associates, Inc. believes in building long term relationships with our clients. Our clients include small start-ups to large size high-tech companies that demand results. This philosophy offers many benefits to our clients that are not found with other firms. Most of our clients have been with us for several years. We feel strongly about taking care of our clients. Some of our better-known clients included Sun Microsystems Inc., and Motorola, Inc. to name a couple.

We have many years of knowledge and experience that can be tapped to improve the delivery of quality information in a timely manner. We believe in providing reliable and personalized service that meets our clients specific needs. We have the experience and expertise to solve your unique challenges and deliver solutions. We produce results while others make broken promises.
Documentation is…Where Users and Technology MeetTM

 

Can Documentation Really Save You Money?

Yes. But don't take our word for it. A study conducted by Cadence Design Systems (Martha Cover, David Cooke and Matt Hunt), entitled "Estimating the Cost of High-Quality Documentation" published in the Technical Communication, Journal of the Society for Technical Communication, Vol. 42, No.1 (Feb. 1995) 76-83.

The study states, "Documentation is a substantial part of a software product. The cost of not providing complete and completely accurate documentation can be in the hundreds of thousands of dollars. In summary, the estimated cost per problem rises significantly the later it is found. Thus, the relative cost of finding problems at different times are as follows:"

Problem found in Cost  (in 1995 dollars) Ratio
Edit cycle $123.00 per problem 1.0
Beta testing $330.00 per problem 2.68
The field $3,116.00 per problem 25.3

 

 

To learn more about what we can do for you specifically, call and schedule a FREE consultation TODAY.  Contact Us

 

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Cedarwood Associates, Inc. is located in Massachusetts and provides hardware technical writers, software technical writers, firmware technical writers and others to firms in Massachusetts (MA) and New Hampshire (NH).

 

This page was last edited on: 08/03/2006

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