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CEDARWOOD ASSOCIATES, INC.
The Technical Communication Company

For Hardware Technical Writers, Software Technical Writers and Others in Massachusetts (MA) and New Hampshire (NH)

Phone (978) 251-4566
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"We have a proven track record helping high-tech companies develop more effective technical documentation that saves you money and enhances your image."

SERVICES

Solutions For Your Business Needs

Cedarwood Associates, Inc. provides solution orientated consulting services in technical writing, on-line help and other related activities to large and small size high-tech companies.

We offer four primary services. However, based upon your needs, budget, timetable and unique requirements, we can customize our services. Our primary services include:
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  • Start to finish technical writing of various types of documentation
  • Complete on-line help system development
  • Managerial consulting services aimed at increasing your technical publication department’s productivity and effectiveness
  • Training in Structured Knowledge DevelopmentTM, a method used to enhance the operation and efficiency of our clients

 

Technical Writing Services –

The purpose of this service is to plan, organize and write technical manuals for the users of the client’s product, that project accuracy, completeness and high quality. This entails working side-by-side with the client’s engineering development team from the conceptual phase to the final release of the product. Our professionals will:

  • Conduct research
  • Interview subject matter experts
  • Define project’s scope
  • Prepare outline
  • Organize and develop materials
  • Create illustrations
  • Manage reviews
  • Implement changes
  • Make necessary edits
  • Add bookmarks and cross-references
  • Incorporate bug fixes
  • Construct Table of Contents, List of Tables, List of Figures, and Index
  • Produce electronic files including: FrameMaker and Portable Document Format 

 

On-line Help Services –

The purpose of this service is to design and prepare help systems for the users of the client’s product, that enables the user to find essential facts to operate the product quickly and in a effective manner. This includes active interaction with the client’s engineering team. Our consultants will:

  • Determine project’s requirements
  • Research material
  • Meet with subject matter Experts
  • Structure content
  • Devise presentation
  • Develop graphics
  • Compose keywords
  • Comprise glossary definitions
  • Insert bookmarks, hyper-links, and art files
  • Conduct reviews
  • Test active jumps
  • Produce electronic files for either: HTMLHelp, WebHelp, JavaHelp, or OracleHelp formats

 

Managerial Consulting Services –

The purpose of this service is to assist new and existing technical publication departments with dealing with the ever changing challenges of high-tech. This encompasses meeting with the client’s technical publication department heads and understanding their issues and their objectives in seeking ways to overcome obstacles and accomplish their future goals. Our consultants will:

  • Meet with management
  • Research the symptoms
  • Determine the root issues
  • Make recommendations
  • Develop a plan of action
  • Assist in the implementation stage
  • Provide additional services specific to the particular client’s needs

 

Structured Knowledge DevelopmentTM Training –

The purpose of this service is to impart some of the extensive knowledge acquired through our many years of experience in the field, to enhance the operation and efficiency of the technical publications department’s management and their staff. This involves our consultant conducting our proven seminar on our client’s site.

 

To learn more about what we can do for you specifically, call and schedule a FREE consultation TODAY.  Contact Us

 

 

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Cedarwood Associates, Inc. is located in Massachusetts and provides hardware technical writers, software technical writers, firmware technical writers and others to firms in Massachusetts (MA) and New Hampshire (NH).

This page was last edited on: 08/03/2006

Created by Cedarwood Associates, Inc. Copyright © 2001-2006 by Cedarwood Associates, Inc. All rights reserved.