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CEDARWOOD ASSOCIATES, INC.
 The Technical Communication Company

For Hardware Technical Writers, Software Technical Writers and Others in Massachusetts (MA) and New Hampshire (NH)

Phone (978) 251-4566

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"We have a proven track record helping high-tech companies develop more effective technical documentation that saves you money and enhances your image."


ABOUT US

What makes us uniquely qualified is our diverse background and varied experience. This pertains to our founder, our consultants, our expertise and our membership in professional organizations.

 

Our Founder at a Glance...

Wm. Michael O’Steen, Founder and President of Cedarwood Associates, Inc., has over 20 years of experience in technical writing, course development, and instructional design. Speaking_Picture.jpg (499869 bytes)

Mr. O'Steen has taught various courses as an Adjunct Faculty member at Northeastern University, New Hampshire College, Rivier College and Northern Essex Community College. He has been a guest speaker for WPI Collaborative for Entrepreneurship & Innovation, Amoskeag Business Incubator, Greater Nashua Software Entrepreneurs Group (GNSEG), Society for Technical Communication (STC),  Small Business Administration (SBA), and other  organizations.  He has published numerous articles in Mass High Tech, WPI Venture Forum and Women Entrepreneurs in Science and Technology (WEST). And has authored more than 250 technical titles for the high-tech industry over his career. He created the Structured Knowledge DevelopmentTM system, a proven method he uses while consulting his client’s that increases the level of quality and decreases delivery time.

During his years at Schneider Electric, Inc. Industrial Automation, an international organization with operations in 130 countries that designed hardware and software products aimed at the automotive, chemical, oil & gas, and process industries, he held various positions within the Engineering, Marketing and Customer Service departments. He was instrumental in raising the level of quality while meeting critical delivery dates on many international product assignments including software, hardware and firmware that were jointly developed in the United States, Germany and France.

Michael O’Steen holds a Bachelors of Science degree from Clemson University and a Masters in Business Administration from Rivier College.

 

Our Professional Consultants

We have selected the best technical communicators in the high-tech industry. All of which we have actually had the pleasure to work with over the years. Each brings their own unique combination of skills, knowledge, experience, and talents together to offer our clients the competitive edge they need in the high-tech market place. Prior to joining Cedarwood Associates, Inc. they consulted with small to large high-tech companies that included:

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  • Data General Corporation
  • Gulton Graphic Instruments
  • Advanced TechCom, Inc.
  • Computervision
  • Xyvision
  • Symbolics
  • Kana Communications

 

Expertise at a Glance

Cedarwood Associates' technical writing consultants have a board range of experience with numerous tools of the trade, technical qualifications, and development and writing methods. Our consultants have specific skill, knowledge and hands-on experience using the following:

Tools of the Trade
  • Adobe FrameMaker Desktop Publisher 5.x to 7.x with and without SGML
  • RoboHELP Office 9.x (2002)
  • RoboHELP HTML 8.x (2000)
  • Acrobat PDF Exchange\Writer\Distiller 3.x to 5.x
  • Adobe Illustrator 9.0
  • Adobe Photoshop 6.0
  • MSVisio 2000
  • MSPaint
  • Pagemaker
  • Help Magician
  • QuarkXpress
  • Quadralay
  • HomeSite
  • MS-FrontPage
  • Interleaf Desktop Publisher 4.0 to 6.3
  • Paint Shop Pro 5.x
  • Adaptec CD Direct 2.x to 3.x,
  • CaptureEZ
  • Hijack
  • MS-Word, Excel, PowerPoint, Outlook
  • MS-Projects
  • and others

 

Technical Qualifications
Platforms
  • MS-Windows (XP, 2000, NT, 98, and 95) UNIX, Solaris 2.6, 7 and 8, and MS-DOS
  • Wang OIS
  • Sun SPARC
  • MAC
  • PC
  • Quadex Typesetter
Languages
  • C++, Visual Basic, Java, SGML and HTML
Technologies
  • ASIC/FPGA
  • Storage Area Networks (SCSI RAID)
  • Network Processors
  • Digital/Analog
  • Multi-Axis Motion
  • Robotic Systems
  • Traffic Management Coprocessor
  • Industrial Automation (PLCs, I/O, Co-Pros)
  • Medical Image X-ray Systems
  • Fibre Channel
  • Fabric Switch
  • AGA Gas Flow Functions
  • PID, RTD, TC and High-Speed Counters
  • Power Supplies
  • TCP/IP
  • CSIX-L0
  • Ladder Logic Programming (IEC1131-3)
  • Ethernet 10/100/Gb
  • XMIT Communication Functions
  • OC-3c, OC-12c, OC-48c
  • ATM
  • Development Systems
  • GPS Navigation
  • UTOPIA 1/2/3
  • Network Servers
  • PRIZMA
  • Early Packet Discard (EPD)/Partial Packet Discard (PPD)
    and Effective Forward Congestion Indicator (EFCI)
  • and others

 

Development and Writing Methods
  • Information Mapping
  • Structured Learning
  • Structured Knowledge DevelopmentTM
  • Preparing Instructional Objectives
  • Instructional Systems Development
  • Visualized Instruction
  • Analyzing Performance Problems

 

 

Professional Memberships

To provide you with the best services we can, we are always trying to better ourselves by staying current.  Cedarwood Associates, Inc. is a member of the following professional organization:

  • WPI Venture Forum

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  • Society for Technical Communication (STC)

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  • Merrimack Valley Venture (MVVF)

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  • Software Association of New Hamphire (SWANH)

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To learn more about what we can do for you specifically, call and schedule a FREE consultation TODAY.  Contact Us

 

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Cedarwood Associates, Inc. is located in Massachusetts and provides hardware technical writers, software technical writers, firmware technical writers and others to firms in Massachusetts (MA) and New Hampshire (NH).

 

This page was last edited on: 08/03/2006

Created by Cedarwood Associates, Inc. Copyright © 2001-2006 by Cedarwood Associates, Inc. All rights reserved.